Setting up forwarding with Outlook Mail


If you have a customer support email such as [email protected] or [email protected], you can choose to forward emails from that inbox into your free Supermoon inbox (this is instead of using the Outlook integration available to all Supermoon teams).


  1. Navigate to the Supermoon Settings (bottom left of your screen)
  2. Click ‘Team Settings’
  3. Copy your Team Email Address
    (it will look like this: [email protected])
  4. Forward Outlook Email to Supermoon

  5. Sign into your Outlook account
  6. Click the settings icon in the top right
  7. In the search bar, enter ‘Forwarding’
  8. Click ‘Forwarding’
  9. Toggle ‘Enable Forwarding’ on
  10. Paste in the ‘Team Email Address’ you copied earlier
  11. Click ‘Save’

Forward Outlook Email to Supermoon