Admin Role


You can have as many Admins as youโ€™d like on your Supermoon team. But every new teammate joins your team as a 'Member' with limited access and permissions. To promote Members to Admin status, the original creator of the team must navigate to the Teammate page in Settings and change each desired Member into an Admin.

What settings can Admins manage?

When a user creates a team, they are set as the Admin by default. Admins have the ability to:

  • Add new Teammates
  • Manage Teammates roles
  • Manage linked accounts (Google, Outlook, Shopify, Instagram)
  • Manage billing
  • Manage AI Knowledge Base
  • Manage all team settings
  • Delete team
  • Configure and manage Moonchat
  • Configure and manage Smart Contact Form

How do I grant a team member Admin status?

You can promote as many Members to Admins as you want.

  1. Navigate to the Supermoon Settings (bottom left of your screen)
  2. Locate the Teammate whoโ€™s role you would like to update
  3. Click the ‘Three Dots’ in the contact box of that Teammate
  4. Click ‘Settings’ in the dropdown menu
  5. Select ‘Admin’ as the role and click ‘Save’

How to Update Admin Role