Pricing

“We’ve tried managing support with our own form/email/ticket system, which was too complicated and easy for conversations to get lost … and we’ve tried Zendesk which was overkill for what we needed, bloated, hard to navigate, and pricey. Supermoon is so simple. The interface is familiar and very easy to use. I love the custom notes you can leave … whether that’s internal notes per ticket or notes per customer overall.”

The setup was super simple. Now our support threads are very conversational–we love the internal Team Chat feature. The AI-generated responses were a pleasant surprise–they’re a great way to save time and get a response started.

Supermoon is incredibly useful for our business. Since starting with Supermoon a year ago, the amount of time we spend on customer service correspondence for our company has been cut in half! And the Supermoon team is one of the most responsive and helpful teams I’ve ever had the pleasure of working with.