Use live chat to talk with customers in real time

With MoonChat, you can communicate with your customers directly from within the Supermoon platform, offering instant support and guidance.

Embedded Live Chat

Enjoy a hassle free setup

Setting up MoonChat on your company site is as easy as a one-click Shopify integration. Once you’ve gotten it set up, you can easily customize the appearance of your MoonChat to align perfectly with your brand, ensuring a cohesive online presence for your customers.

Provide great support no matter the time or place

Our embedded live chat solution seamlessly integrates into your company's website. Capture all website visitor’s interest whether you are online or offline, let customers track their orders directly from your website and give customers FAQ answers directly in your website chat.

Save time responding to customers

Never leave your customers waiting! Our AI-powered draft replies help you get live chat responses back to your customers as quickly as they send them, and are tailored towards your customer’s specific needs.

Supermoon AI-powered Live Chat

Help customers without lifting a finger (literally)

With our quick answers feature, you can set automatic replies to pre-set questions, providing answers to the most common customer inquiries. Your customers will be helped immediately and your team won’t have to do a thing!

Automate your ecommerce customer service

Your customers can now track their orders through our live chat feature! As customers inquire about their order information through MoonChat, the AI will automatically pull and provide any existing order information they have through their store.

"We needed something more simple than Gorgias. I can’t tell you how spot on Supermoon is to what I’ve been looking for. It’s so customer and product focused."

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