Connecting WhatsApp

Note: Supermoon only integrates with a WhatsApp Business Account and only responds to text messages at this time.

Note: WhatsApp does not support importing your existing conversations, but all new messages after connecting will appear in Supermoon.

Overview

With Supermoon, you can connect your WhatsApp Business Account and respond to messages all from your new AI-powered inbox.

Steps

  1. Click on your Supermoon team’s avatar (bottom left of your screen)
  2. Click ‘Settings’
  3. Click ‘Social & Apps’ in the sidebar under the channels heading
  4. Click the ‘Connect with WhatsApp’ button
  5. Proceed through the linking process via Meta’s setup manager
  6. Review Supermoon’s access request and click ‘Save’
  7. Once taken back to Supermoon ‘Set a PIN’ and click ‘Connect’

Once WhatsApp is connected, you should begin to see any new WhatsApp messages appear inside Supermoon. All your channels in one place!

Connecting Supermoon with WhatsApp