Setting up forwarding with Google Mail

Overview

If you have a business email such as [email protected] or [email protected], you can set up email forwarding in that existing email address so that all customer communication that normally arrives in that email inbox, will forward into your new Supermoon team. For any email providers besides Gmail and Outlook, you will need to set up email forwarding to receive messages in Supermoon.

Steps

  1. Sign into your Supermoon team and navigate to the Admin tab in your Settings
  2. Copy your Team Email Address
    (it will look like this: [email protected])
  3. Forwarding Google Mail

  4. Now sign into your Gmail account
  5. Click the settings icon in the top right
  6. Click see all settings under quick settings
  7. In the tabs listed above, navigate to the Forwarding and POP/IMAP tab
  8. Click โ€˜Add Forwarding Addressโ€™
  9. Paste in the Team Email Address you copied earlier click โ€˜Proceedโ€™ when Gmail prompts you to confirm the forwarding address
  10. Forwarding Google Mail

  11. Go to your Supermoon inbox and locate the email from Google with the confirmation request
  12. Click the link and confirm that you would like to set up email forwarding

Forwarding Google Mail