Setting up non Gmail/Outlook email forwarding

Setting up forwarding with Google Mail

Setting up forwarding with Outlook Mail

If you are using an email provider other than Gmail or Outlook, you will need to use the following steps to set up email forwarding into Supermoon. In this example, we use Zoho Mail. 

Steps: 

1. Locate your unique Supermoon email address in Team Settings

       2. Copy the email address to your clipboard

       3. In your email platform, go to Settings and find the Forwarding option

       4. Paste your unique Supermoon email address into the forwarding field

The second half of this is to set up SMTP so that the emails you send from Supermoon are coming from your business email. You can see the full article here.

       5. Navigate to Supermoon Settings → Channels → Email → Outbound Email (SMTP) and select “Set up SMTP”

       6. In the Email field, enter the email address you want to send emails from

       7. In the Host field, enter the SMTP host for your email provider. For example, if you’re using Zoho, you can find the Zoho Host details in their help center

       9. Enter your username and password for the email account you’re connecting

       10. To verify the connection, check your linked accounts in Supermoon